Currently trying to get money back on there screw up. Being very difficult to work with. We will see how it goes. So far im not impressed with my service.
This is the sorriest excuse for a Bank I have ever encountered! I called to pay a principle payment to my loan. The lady was nice, did it, and gave me confirmation numbers and assured me it was done. Get up Saturday morning, it’s not done! I call the bank and went through 3 people and all they could say is “we don’t know why it didn’t post, we don’t see it, and we can’t do anything. You will need to call loan department on Monday”. Really!! No one knows how to review transactions? No one knows how to look st lending payments? No one knows anyone that would know? Why are you even open on saturdays? The Saturday staff is ignorant! Tickled to be paying off this loan and moving to a different, competent bank!
Community Trust Bank is a US Atm based in Clinton, Tennessee. Community Trust Bank is located at 2106 N Charles G Seivers Blvd, Clinton, TN 37716, USA.
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